Returns & Refunds

This refund policy is for product orders (excluding services) made directly on blossome.com.au. For product orders made on 3rd party platforms like Amazon, they are subject to the refund policies of the 3rd party platform.

30-day returns and refunds
Our standard return policy is in accordance with the Australian Consumer Law (ACL), which declares the customer is entitled to request a refund or replacement for a product which has faults or a major problem covered by consumer guarantees.

Just like other earrings retailers, due to Australian hygiene regulations, we are not able to accept exchanges or returns for change of mind reasons (unless it is faulty). This is to protect the well-being of all customers like yourself.

If you're due to receive a refund, please note that it can take some time for your bank or credit card company to process the funds. We charge a flat processing fee of $9.99, which will be deducted from your refund amount.

To request a refund, please contact us at hello@blossome.com.au.

Updated: June 13, 2024

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